Coronavirus (COVID-19) – Resources for cafes, restaurants & foodservice professionals


SilverChef COVID-19 Assistance Hotline - 1-844-283-7844

The impact of the Coronavirus (COVID-19) pandemic is unprecedented, and while we understand the need to protect people's lives, we’re saddened to see the Canadian hospitality industry being hit so hard.

SilverChef is here to support you - our customers and partners - through these difficult times… and we’ll still be here to support you when the recovery begins.

We have put together a list of useful and reliable resources to help. From supporting your staff bringing hygiene practices up-to-date, it’s all here – and we’re keeping this page updated to reflect the current scenario as it evolves.

Business Information and Assistance

Keep up to date with the latest advice and assistance from government, business advisers and industry associations.

SilverChef - Existing Contract Inquiries - 1-844-283-7844

Canadian Government – Health and Travel Advice

Canadian Government – Resources for Canadian Business

Canadian Chamber of Commerce - Pandemic Preparedness for Business

Restaurants Canada - COVID-19 resources for foodservice operators

Restaurants Canada - Federal measures to support COVID-19 response

Advice by Province

British Columbia - Tax changes

Alberta - Employer and Employee Resources

Ontario - Recently updated resources for business

Quebec - Action program for businesses

Advice for Franchises/Franchisees

Canadian Franchise Association

Advice about Employment Issues

Managing your staff will need close attention – obtain advice from government, industry associations and your legal adviser.

Canadian Federation Of Independent Business – Keeping your Employees Safe

Canadian Government - Employment Insurance & Coronavirus

Osler Lawyers - Managing the coronavirus (COVID-19) for employers

Resources for Staff Training and Information

It’s time to step up the training of all staff, both kitchen, front of house and management.

What Hospitality Trainers Can Do – PDF guide to resources

How to Wash Your Hands (video 37 secs.) and Handwashing 101 (video 2.5 mins.)

How to protect yourself against COVID-19 (video 100 sec.) World Health Organisation

Coronavirus in the Workplace (video 34 min.) World Health Organisation

How Hospitality & Restaurant Trainers can Work Remotely

Canadian Food Safety Checklists and Templates

WHO - Safe Food Posters in 88 languages

Health Information and Advice

Rely on trusted sources for the latest information, and keep your staff informed.

World Health Organisation - Coronavirus disease (COVID-19) technical guidance

CBC News - Guide to COVID-19