SilverChef COVID-19 Assistance Hotline - 1-844-283-7844
The impact of the Coronavirus (COVID-19) pandemic is unprecedented, and while we understand the need to protect people's lives, we’re saddened to see the Canadian hospitality industry being hit so hard.
SilverChef is here to support you - our customers and partners - through these difficult times… and we’ll still be here to support you when the recovery begins.
We have put together a list of useful and reliable resources to help. From supporting your staff bringing hygiene practices up-to-date, it’s all here – and we’re keeping this page updated to reflect the current scenario as it evolves.
Business Information and Assistance
Keep up to date with the latest advice and assistance from government, business advisers and industry associations.
SilverChef - Existing Contract Inquiries - 1-844-283-7844
Canadian Government – Health and Travel Advice
Canadian Government – Resources for Canadian Business
Canadian Chamber of Commerce - Pandemic Preparedness for Business
Restaurants Canada - COVID-19 resources for foodservice operators
Restaurants Canada - Federal measures to support COVID-19 response
Advice by Province
British Columbia - Tax changes
Alberta - Employer and Employee Resources
Ontario - Recently updated resources for business
Quebec - Action program for businesses
Advice for Franchises/Franchisees
Canadian Franchise Association
Advice about Employment Issues
Managing your staff will need close attention – obtain advice from government, industry associations and your legal adviser.
Canadian Federation Of Independent Business – Keeping your Employees Safe
Canadian Government - Employment Insurance & Coronavirus
Osler Lawyers - Managing the coronavirus (COVID-19) for employers
Resources for Staff Training and Information
It’s time to step up the training of all staff, both kitchen, front of house and management.
What Hospitality Trainers Can Do – PDF guide to resources
How to Wash Your Hands (video 37 secs.) and Handwashing 101 (video 2.5 mins.)
How to protect yourself against COVID-19 (video 100 sec.) World Health Organisation
Coronavirus in the Workplace (video 34 min.) World Health Organisation
How Hospitality & Restaurant Trainers can Work Remotely
Canadian Food Safety Checklists and Templates
WHO - Safe Food Posters in 88 languages
Health Information and Advice
Rely on trusted sources for the latest information, and keep your staff informed.
World Health Organisation - Coronavirus disease (COVID-19) technical guidance
CBC News - Guide to COVID-19